FAQ

Frequently Asked Questions

Where can I find a copy of the Parent Handbook?
What are the hours of the Early Childhood Center?
What do I need to know about the school calendar?
My family isn’t Jewish. What are the holidays for and why is the center closed for them?
My family isn’t Jewish. Why should I send my child to a Jewish daycare?
What is Interim Care and how do I sign up for it?
How do I pay what is due on my account?
What is the ECC’s vacation policy?
I want to contact other parents. Is there a buzz book?
Can I make donations to the ECC?
What kinds of programs do you have during the year?
What do I need to know about kosher food?
How do I reach my child’s teachers?
What if I get the answering machine when I call?
When are conferences?
What if there is an emergency with my child?
What if there is an emergency and I am trying to get in touch with you?
What about school closings due to weather?

Q. Where can I find a copy of the Parent Handbook?
A. The Parent Handbook is chock full of great information and will answer nearly every question you may have. A copy is available by clicking here.

Q. What are the hours of the Early Childhood Center?
A. 7:30 am to 6 pm, Monday through Friday, unless there is a holiday. Please view our calendar for details on how specific days/weeks are affected by holidays.

Q. What do I need to know about the school calendar?
A. The ECC operates according to the Jewish calendar and we are closed for all major Jewish holidays. We also observe all other Federal holidays.

Q. My family isn’t Jewish. What are the holidays for and why is the center closed for them?
A. We close to allow our Jewish families time to observe the holidays. The Jewish calendar is a lunar calendar, so the holidays, while they may fall in the same season each year, will be on different days each year. The major holidays observed by Jews (and by the ECC calendar) are as follows (click on each for a description of the holiday):

Rosh Hashanah
Yom Kippur
Sukkot
Shemini Atzeret
Simchat Torah
Hanukkah
Purim
Passover
Shavuot

Q. My family isn’t Jewish. Why should I send my child to a Jewish daycare?
A. Many of our families are not Jewish. We provide an excellent preschool environment and our curriculum, while based on Jewish education, is also designed to teach necessary pre-kindergarten and life skills. We are centrally located and affordable, and our staff members are top notch!

Q. What is the ECC’s vacation policy?
A. Families that use the center year round for child care in set full day schedules are entitled to vacation time. The number of vacation days is dependent upon the number of full time days in a week for which the child is enrolled throughout the entire year. Families must start with us at the beginning of the school year in September to be eligible for any vacation credits.

Q. Can I make donations to the ECC?
A. Sure! We are happy to accept donations. Because we are a not-for-profit organization, yuor donations are even tax deductible! Monetary donations should be payable to the Kol Rinah Early Childhood Center. Toys, craft supplies, dress-ups, etc., are also welcome, but due to space constraints, please contact the office staff to discuss what our needs are prior to donating.

Q. What kinds of programs do you have during the year?
A. The ECC is a busy place. Each classroom creates a curriculum based on the seasonal holidays, weather, and other events and explores the curriculum in a variety of ways. We celebrate each Jewish holiday with projects and all-school celebrations. Each Friday morning we take time to celebrate and learn about the traditions of Shabbat. Children look forward to singing Shabbat songs, learning a lesson about a current holiday or from the Torah, and doing the blessings over candles, grape juice, and challah.

Q. What do I need to know about kosher food?
A. Lunches brought from home must be meatless. Our school observes the dietary rules of Kashrut; therefore only menus that are kosher dairy and/or pareve (not containing meat or dairy) are allowed for snacks or lunches. Some lunch suggestions are cheese, tuna, jelly and peanut butter, egg salad, fruits and vegetables. Products bearing hechsher symbols(symbols of approved kosher foods) are acceptable. Please check labels on prepared food for the symbols: (O-U) U (O-K) K (O-V) V. A list of additional symbols is available here. No home baked items will be served to the class, even if your kitchen is Kosher. Children are allowed to eat only what they bring from home for their individual lunches or what is served at school. If you have any questions, please don’t hesitate to ask the director.

Q. How do I reach my child’s teachers?
A. Please call the office and leave a message with the office staff. Since teachers are busy with children, calls may not be immediately returned, although office staff can also assist with issues and inquiries. Each class also e-mails newsletters and information to the parents of the children in the class; you may contact your child’s teachers by e-mail as well, but e-mails may take a couple of days to be returned due to teaching duties.

Q. What if I get the answering machine when I call?
A. Occasionally office staff are needed in classrooms to cover staff breaks or help with activities, so we are not always immediately available. We check our answering machine frequently and all calls will be returned promptly if a message is left on the machine. Should you need to reach someone immediately, please call the Kol Rinah’s main office at (314) 727-1747 and they will convey the message to ECC staff.

Q. When are conferences?
A. We will schedule conferences in November and April. This will be a time to ask specific questions about a child’s progress after our staff has had an opportunity to get to know him/her. All parents of children entering Kindergarten must have an in-person conference both in the fall and spring. Parents may feel free to chat informally with the teacher about their child’s progress, either in person, or by telephone. Make sure that it is a good time for the teacher, when she is not involved in preparation, clean-up, or teaching duties. Parents are welcome to speak with the administrative staff at any time.

Q. What if there is an emergency with my child?
A. If there is an emergency with your child, we will call you immediately. If you are not available, we will call any and all emergency contact numbers listed on your emergency contact form until we reach someone. If there is a medical emergency requiring medical care and we are not able to contact anyone on your emergency contact list, we will call 911 and keep trying to contact the listed emergency contacts.

Q. What if there is an emergency and I am trying to get in touch with you?
A. If, for some reason, you are not able to reach the office staff when you call, please immediately call the Kol Rinah Synagogue main office at (314) 727-1747 and tell them that you are calling with an emergency for the ECC. They will immediately get the message to us and we will return your call.

Q. What about school closings due to weather?
A. When snowy or icy weather occurs and it is necessary to close the Center, closing or snow schedule information will be available via KSDK, Channel 5, or on www.ksdk.com. We make every effort to remain open and often the decision to close may be made in the very early morning.